Onboarding should be an anchor in the organization, defining and supporting company goals, missions and values rather than approached from a one-size fits-all standpoint. From my perspective over the years one of the common mistakes is neglecting to capture the voice of the end users and process owners. The employee lifecycle — including new hire onboarding — has multiple inputs and outputs defined by the process owners. Failure to understand user and process owner needs and objectives or…...
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