Waiting for other people to get back to you sucks. It is one of the most painful realities of modern business. If I look at my to-do list to see what tasks are stalled, two-thirds of them are stuck because I am waiting on someone else. The other third are tasks that are not important enough to get my attention. Recently, while I was staring at that very list, one of my project managers walked into my office to tell me his largest consulting job was delayed another week because the customer...
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