It’s not what you know but who you know, or, in Sylvia Baffour’s case, who you meet. A chance meeting with Maya Angelou altered the trajectory of Baffour’s career. At the time she was waitressing; today she’s a keynote speaker with more than 460 presentations to major corporations, universities and the U.S. Department of Defense, among others. Maya Angelou once said, “people will forget what you said, people will forget what you did, but people will never forget how you made them...
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