Explaining Why You Left Your Previous Position on Bad Terms

Nancy Anderson
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When you are fleeing an unpleasant job situation, the last thing on your mind is how to explain it to your next employer. Fortunately, hiring managers realize you cannot always leave a job on good terms, and they mainly want assurance that you behave professionally under any circumstances. Whether you were terminated or left by choice, be prepared to present your departure as a positive career move.

Conquer All Doubts

Hiring managers rarely dwell on your reasons for leaving a past job if you downplay its relevance to the current role. As a result, you should quickly address the interviewer's major concerns — whether you left for a good reason, learned from the experience and accepted responsibility for your actions. Leave negative feelings about the job and your former employer out of the conversation, and practice your answer until you can discuss the situation without getting emotional.

Keep It Simple

Ignore any temptation to lie. While previous employers cannot officially disclose most reasons for a dismissal, HR professionals are well-connected and may have personal relationships with some of your past colleagues. Be brief and upfront if you left for a family issue or were laid off for reasons unrelated to performance, such as a change in leadership or financial reorganization. For example, hiring managers understand that you aren't culpable if your employer's biggest client went out of business or relocated, leading to downsizing.

Lead With Your Strengths

Despite the reality that a hardworking, qualified professional isn't necessarily perfect for every job, quitting or getting fired can carry an unfair stigma. Keep the hiring manager focused on your good qualities by leading with your accomplishments and reinforcing your interest in the company. Consider stating, "I am proud to have increased customer satisfaction by 17 percent during my two years at XYZ Company. I learned a great deal from working with talented service representatives, and I believe I can continue to grow in a larger company that values innovation."

Emphasize Your Growth

When fired for performance or behavioral issues, minimize the damage by stressing how you matured from the bad experience. Avoid badmouthing your employer, and show willingness to acknowledge your mistakes. For instance, say "The position was more open-ended than I expected and didn't suit my strengths. I believe I can make a stronger contribution in a company with clearly defined goals."

Show Commitment

No hiring manager wants to recruit a flake who frequently quits over money or workplace conflicts. If you have a history of job hopping or recently left a position after a short stint, make it clear that those past experiences lead you to the right opportunity. For example, explain that while you are passionate about the marketing industry, after working with multiple companies, you realized you are dedicated to helping startups build a brand. This response adds context to a varied work history while highlighting your expertise.

Don't let a few bad work experiences hinder your competitiveness as a job candidate. After quitting or getting fired, look for consulting opportunities to beef up your resume and downplay any recent setbacks. Hiring managers want candidates who can bounce back from difficult situations, so showing your resourcefulness and professionalism is the best way to land a new job.


Photo courtesy of Emsmelly HairBelly at Flickr.com

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  • Nancy Anderson
    Nancy Anderson

    @Thomas H thanks for your comment. You are right - both sides are trying to keep everything close to their chest and it could be a lose-lose. As long as you can explain - intelligently- why you left your previous position, it's okay to respond. The issue here is that most job seekers will just blurt out something very negative - such as my boss sucks - and, well, game over. Asking the hiring manager why the position is vacant is okay but they probably wouldn't tell you the whole truth either. Personally, I agree with you Thomas that we should lay our cards on the table and let things fall where they may.

  • Thomas H.
    Thomas H.

    This topic is frequently addressed on generic job boards. And, the answer is always the same: Don't say anything negative. I've found that employers are playing the same game. They never tell you they have gone through four hires over five years for the very position you are applying for and why. They don't want to be negative either. This level of poker playing is detrimental to both parties. There are ways of conveying the reasons on either side that without being negative or smearing anyone. It's especially gratifying for either party to see that a problem has been identified, addressed and is expected to have been corrected with this new work relationship.

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