Quality Systems Specialist 3\4
Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development. Prepares and maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed. Analyzes process data, metrics, models and flows to identify root cause of problems. Lead stakeholders to develop potential preventive or corrective actions and implementation. Conducts research, compiles and analyzes performance reports and process control statistics, to continuously improve process capability. Conducts quality source selection and process reviews of suppliers'' ability to meet program quality requirements and support business decisions, and develops a coordinated response for management review and approval. Develops Quality criteria for supplier source selection and a coordinated response for review and approval by senior management. Develops scope hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements and reports results to management. Analyzes data to provide material review dispositions for nonconforming materials, parts and equipment. Mentors less experienced employees.
Competencies
General• Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Project Management
Experienced in creating comprehensive project schedules identifying time frames for key project milestones. Directs and manages more complex project schedules; independently identifies project resource requirements, may collaborate with others on the most complex projects assigned or assist more experienced employees in complex large scale projects. Ability to accept, direct and perform responsibilities and work assigned tasks as a project team member in support of the overall project; leads and directs the activities and resources of assigned projects and supports higher graded employees in more large scale and complex projects.
• Systems Thinking
Evaluates job tasks and processes on how well they help meet team objective(s); identifies non-value-adding components and barriers. Formulates change strategies; seeks input from others to evaluate options for change and encourage buy-in. Makes appropriate changes to job/role structures and processes by communicating effectively and focusing on new skill development. Uses accurate measurement systems to monitor the implementation.
Technical• Analysis and Corrective Action
Basic - Complete knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.
Preferred - Extensive knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.
• Customer/Supplier Knowledge
Basic - Complete knowledge of customer's/supplier's organization, processes, policies and procedures, products, requirements, capabilities, practices, support resources, preferences, constraints, etc.
Preferred - Extensive knowledge of customer's/supplier's organization, processes, policies and procedures, products, requirements, capabilities, practices, support resources, preferences, constraints, etc.
• Engineering Processes
Basic - Complete knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Complete knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
Preferred - Extensive and specialized knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Extensive and specialized knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
• Quality Systems/Standards
Basic - Complete knowledge of the quality system (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS91001).
Preferred - Extensive and specialized knowledge of the quality system (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS91001).
Basic Qualifications For ConsiderationDo you have experience working with suppliers?
Do you have previous or current quality experience?
Typical Education/Experience
Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience. Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
This position will require alternate work schedules to support 24 hour operation center working 2/3 shift, 3 day 12 hour shifts. This position is located in the Production Integration Center on the 787 program.
- Business Unit Commercial Airplanes
- Division Bca Supply Chain Mgt & Ops
- Program Supply Mgt & Proc
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? No
Closing Date: 02/15/2012
