Nursewise/Nurse Response Customer Care Professional I
Act as the first point of customer contact for incoming healthcare contact center calls. Make outbound customer service calls to provide information to members regarding program features and changes. Gather and verify demographic information, resolve basic and complex written and verbal member issues in real time. Knowledge/Experience: High School Diploma or equivalent required. Prefer candidates who have either completed or are pursuing an Associates, Bachelors or medical certification. 1-2 yea...
