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For your reference, we have included the original job posting below.
Leave Coordinator
Job Number:
42111945
Company Name:
The MENTOR Network
Job Location:
North Andover, MA US
Job Category:
Human Resources
Leave Coordinator
ABOUT THE MENTOR NETWORK ( ): Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses and to youth with emotiona l, behavioral and medically complex challenges as well as their families. Headquartered in the Seaport District of Boston, we are located in 36 states with 27,000 employees serving over 23,000 consumers and clients. We have a great work environment and wonderful HR team and if you are a career-minded recruiting professional looking for your next great position, we would love to hear from you. Although The MENTOR Network is headquartered in Boston, this role is based at our North Andover Shared Service Center facility . SUMMARY The Leave Coordinator's primary role is to coordinate, administer, and track leaves and to process and track short-term and long-term disability benefits. ESSENTIAL JOB FUNCTIONS
Processes requests for leaves of absence, including designating type of leave.
Maintains contact with employees on leave to monitor progress and prompt return to work date. Works with managers and Human Resources to monitor leaves and keep them informed.
Communicates and works with a variety of internal and external sources such as attorneys, physicians, providers, vendors, and others to achieve a timely return to work date and prompt resolution of the claim.
Prepares and mails leave notices (e.g., FMLA leave notices) as required to employees requesting leave.
Maintains required documentation regarding leaves, including an activity file on leaves.
Monitors and tracks leaves of absences and follows up on required paperwork such as medical certifications, requests for extended leaves, and other required information.
Works with employees on leave to arrange for payments of benefits.
Monitors benefits payments from employees on leave, terminating benefits when appropriate for failure to pay.
Provides status reports on leaves of absence through regular reporting.
Ensures timely processing of short-term and long-term disability claims. Reviews documentation and eligibility status to determine whether an employee is eligible for benefits.
Responds to telephone inquiries from employees and outside vendors answering routine questions, resolves routine issues, and works with managers and Human Resources as appropriate to resolve more complex issues.
Composes reports and correspondence to ensure communication between employees, managers, Human Resources, and outside vendors.
Performs other similar and related duties as required or directed.
REQUIREMENTS
Associate's degree from two-year college or technical school. Bachelor's degree preferred.
Minimum of three years of experience in human resources. LOA experience is essential.
Completion of some courses on FMLA preferred but not required.
Must have a working knowledge of employee benefits plan administration. Thorough knowledge of FMLA and related legislation required. Excellent written, oral communication, analytical, problem solving and interpersonal skills.
