Internal Communications Manager - Human Resources - Marsh - New York

Internal Communications Manager - Human Resources - Marsh - New York

As the worlds leading insurance broker and risk advisor, Marsh is devoted to finding the opportunity in risk. Companies look to us to help them navigate the daunting global risk landscape, seeing risks others dont and unlocking opportunities others cant. With 23,000 employees and annual revenues approaching $5 billion Marsh serves more clients in more industries worldwide than any firm in our industry. We are looking for talented professionals to join our team.
 
We are seeking a Communications Manager  with Internal Communications or Employee Communications experience. 
 
This position, which reports to the Global Head of Internal Communication, will be a key player in helping Marsh to achieve our vision of being "the BEST insurance broker, intermediary and risk advisor." The company is aggressively building toward that vision, with an emphasis on making Marsh a great place to work for outstanding people, innovating on behalf of our clients and optimizing systems and processes as part of a culture of continuous improvement.
 
The demand for effective internal communication at Marsh has never been greater. As we improve our client offerings, our operations and our culture, the Internal Communication function helps our colleagues understand our strategic priorities, our performance and the role employees play in Marshs success. We partner with the firms leadership to engage our colleagues in Marshs change efforts - fostering pride in the firm and support of our strategy to create outstanding performance. We are seeking a candidate to complement our global team who will work across a wide variety of communication challenges that are critical to Marshs success.
 
The position will be based in New York City.
 
Responsibilities:
 

• Provide strategic counsel to leaders on best communication practices and recommend approaches
• Create  and execute communication plans, announcements, presentations, talking points and Q&As in support of strategic objectives
• Manage internal communication research and reporting to assess and improve the impact of communication efforts in achieving company objectives
• Participate in the development of a new global internal communication platform to enable greater knowledge sharing and collaboration worldwide
• Write, proofread, edit and publish stories on company intranet which demonstrate progress against our company strategy and our Operating Principles in action
• Assist in the development of messaging, discussion guides, toolkits, and training to strengthen the communication skills of managers
• Assist in efforts to foster and align the global internal communication community through common metrics, messaging, project plans, measurement and reporting
• Develop and manage video, podcast and WebEx and town hall meeting production in support of key initiatives; develop scripts, interview protocols, etc. as required

Skills

• Outstanding verbal, writing, proofing and editorial skills
• Demonstrated knowledge and experience using technology-based communications; experience with content management systems preferred
• Proficiency in HTML code preferred
• Strong project management skills
• Ability to translate complex ideas into clear, compelling and influential communication
• Knowledge of internal communication metrics and measurement methodologies;
• Skilled in survey design and reporting - Survey Monkey or similar research technologies
• Ability to deliver projects on time and on budget
• Proficient in Microsoft Office Suite; Advanced PowerPoint skills

Experience

• 7-10 years employee communication experience in large agency or multinational corporation
• Demonstrated ability to successfully develop and execute strategic communication plans and change programs that advance the objectives of the organization
• Professional, financial services or insurance experience a plus

 Competencies

• Strategic thinker
• Strong team player and collaborator
• Ability to influence without authority
• Ability to implement with accuracy, timeliness and great attention to detail
• Highly flexible; ability to multi-task and work well under pressure, meet deadlines in a fast-paced environment
• Strong business acumen
• Strong work ethic

 
Education
Bachelors Degree