Human Resource Assistant (HRA)

Assists the Area Program with personnel activities, benefits, and other human resource related duties. Provides daily clerical support to the area office.

Immediate Supervisor: Area Director or Human Resources Manager

Job Duties/Area of Responsibility:

As delegated, by the Area Director or Human Resources Manager, the HRA is responsible for assisting of employee hiring and support including but not limited to:

• Providing internal and external notification for vacant positions


• Processes applications received and distributes them at appropriate administrative members


• Obtains background checks from Iowa Department of Human Services Sex Offender Registry, Child Abuse Registry, Dependent Adult Abuse Registry and Criminal History Record. Obtains employer and personal references on applicants


• Assist in the completion of initial new hire documentation and distributes to appropriate administrative members


• Initiate clear and open communication with visitors, vendors, people we support, co-workers, and professionals from other agencies


• Initiate or process requests to: file, type, data entry, photocopy, & processing mail


• Receive visitors, answer and screen telephone calls, and prepare/take/distribute messages


• Executes errands and tasks as assigned by administrative staff members


• Maintains all applicable records and files accurately and confidentially; including filing documents in a consistent manner that allows for easy retrieval of filed information


• Distributing, receiving, and routing various forms, reports, records, and memos while maintaining confidentiality to the appropriate persons both internally and externally


• Use and maintain the installed office equipment: including but not limited to the copy machine, fax machine, multi-line phone, calculator, desktop computer, postal scale and meter


• Understands all applicable policies and procedures


• Assists and consults with Area Director or Human Resource Manager regarding payroll and coordinates function as outlined in policy


• Assists in answering questions regarding eligibility, salaries, benefits, and other pertinent information


• Examine employee files to answer inquires and provide information for personnel actions


• Gather personnel records from other departments and/or employees


• Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications


• Maintains other applicable records as assigned


• Provide assistance in administering employee benefit programs


• With minimum supervision, exercises discretion and independent judgment to ensure assigned projects are completed


• Protects the confidentiality and rights of all individuals served and all the individuals employed by the agency


• Promotes a positive image of the agency and those individuals it serves


• Maintains clear and open communication with applicants, recruitment and advertisement resources, consumers, co-workers, and professionals from other agencies


• Follows all agencies policies and procedures


• Performs other duties as required to meet the needs of Developmental Services of Iowa, Inc.

Human Resource Assistant (HRA)

Minimum:

• Minimum qualifications are one-year experience in human resources or office support setting, must have a typing speed of 45 words per minute, a high school diploma or equivalent


• Must have knowledge of Microsoft Word. Must be able to communicate effectively both verbally and in writing, adapt to a variety of tasks, attend to detail and work independently


• Must possess a valid driver's license and reliable transportation

Preferred:

Desired qualifications are:

• A bachelor's degree in human resources, psychology, administration, or a related field


• Two years’ experience in human resource and/or personnel field

Knowledge/Skills/Abilities

• A working knowledge of Human Resource functions within the field of mental health and developmental disabilities


• Ability to lift a minimum of 35 lbs


• Strong analytical and problem solving skills


• Strong planning and plan implementations skills


• Strong and efficient communication skills


• Ability to establish priorities and to assist others in achieving priorities


• Strong ability to identify resolve problems early and to prevent recurring problems,


• Ability to establish appropriate and respectful relationships all agency employees

Performance Expectations

• Models DSI's Mission and Principles


• Treat employees, customers, and persons receiving services with dignity and respect


• Model dependability by arriving to all assigned shifts, meetings, and training on time and ready to work


• Engage in DSI work while in a paid status


• Maintains a professional demeanor during all employee interactions


• Role Models and maintains confidentiality and professional employee


• Model a positive and supportive attitude at all times while working


• Thank people that do their work well