Field HR Consultant - HRBP
Requisition #: TSPE40632
Job Title: Field HRBP
Country: United States
State: California
City: Woodland Hills
Employment Status: Full Time
Division: TS-Professional Employer Organization
Job Responsibilities:
(Description)
ADP TotalSource is one of the nation's largest and most innovative HR outsourcing firms providing both a Professional Employer Organization (PEO) and Administrative Services Organization (ASO) model. We provide small and mid-sized businesses with an integrated suite of services including HR administration, compliance management, safety and risk management, payroll and tax administration and employee benefits. With more than $700 million in revenues and a current annual growth rate of over 20%, ovide a dynamic work environment and great personal growth opportunities.
ADP TotalSource is part of ADP, which has more than $8 billion in revenues and 600,000 clients worldwide and is one of the largest providers of a broad range of premier, mission-critical, cost-effective transaction processing and information-based business solutions.
Basic Responsibilities:
- Provide Human Resource Client Management support for designated client companies ranging from 10-200 worksite employees (Senior positions to manage larger clients).
- Communicate effectively with clients on the ADP TotalSource HR Value Chain products and services.
- Ensure client satisfaction and delivery of World Class Service, resulting in excellent client satisfaction survey ratings. Meet and exceed the expectations and requirements of clients. Establish and maintain effective relationships with the clients to gain their trust and respect.
- Act as a business partner, by effectively communicating the value of all ADP TotalSource services in helping clients achieve their business goals and objectives.
- Coordinate activities and facilitate timely delivery of services and projects to the client in all functional areas to include: payroll, 401K, benefits, employee relations, training and development, legal and compliance.
Client Relations Management:
- Will consult with clients and evaluate worksite needs in regards to HR services and proactively develop, implement and deliver service plans which capture clients objectives for the year.
- Follow through on deliverables identified on the Service plans which will directly impact the productivity, efficiency and effectiveness of client companies.
- On an annual basis, recap for clients all activities completed on their behalf, discuss goals and objectives for upcoming year and delvier another Service plan.
- Actively and consistently communicate with clients and schedule on-site client visits to ensure appropriate utilization of ADP TotalSource HR services.
- As necessary, will evaluate and review pricing and billing inquiries with client.
Qualifications Required
(Experience, Skills, Academic):
5 years HR experience to include involvement with employee relations, compensation analysis and training.
Must possess an understanding of the business and quickly learn the organization''s strategy and industry. Must be able to deal with ambiguity and cope with change. Experience with generating and analyzing HR reports is a must.
Strong client service experience, ability to handle multiple clients. Must be capable of presenting ideas and programs as well as problem resolutions to all levels of executives and business owners with confidence. Strong and effective communication and interpersonal skills required. Strong persuasion/negotiation skills a plus.
Proficiency with Microsoft Office (Word, Excel, Powerpoint, Access, etc.) required.
BA or BS in related field. PHR/SPHR certification desirable.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
