Employee Development Specialist 3\4
Everett Operations, Training and Compliance is seeking experienced, inspired Employee Development Specialists. This position conducts learning requirements analysis and establishes learning objectives. Delivers content and assesses effectiveness based on learning objectives. Designs and develops course content and instructional materials as appropriate. Conducts customer workplace coaching sessions to improve individual and/or group performance. Consults with business partners on performance development opportunities by analyzing, planning, implementing and evaluating learning strategies and solutions. Deploys development tools and monitors implementation and performance outcomes. Defines project scope and recommends deliverables, budget and resources. Oversees curriculum development, review of course content and instructional materials, testing and system access requirements. Identifies business specific learning objectives and adapts curriculum content and delivery methods. Performs as a lead instructor in a specialized content area. Identifies potential issues that impact performance and leads the performance analysis and development of improvement recommendations.
Competencies
General• Build Positive Relationships
Builds effective working relationships within the work group, with interorganizational employees, and occasionally with external customers. Probes for and provides information to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on team and organization goals than on own goals. Seeks agreement from work group, with other employees, and occasionally with external customers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed. Identifies the need for and collects information to better understand difficult issues, problems, and opportunities. Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes. Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
• Quality Orientation
Carefully follows established procedures for completing work tasks. Watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects. Initiates action to correct quality problems or notifies others of quality issues as appropriate.
Technical• Industry Awareness
Basic - Complete understanding to build and use industry knowledge for planning and performance accomplishment. This includes knowledge of competition and strategic partners.
Preferred - Extensive and specialized understanding to build and use industry knowledge for planning and performance accomplishment. This includes knowledge of competition and strategic partners.
• Instruction Skills
Basic - Complete instructional skills (e.g. preparation, delivery, summary, assess student progress, remediation, motivation, engagement, etc.).
Preferred - Extensive and specialized instructional skills (e.g. preparation, delivery, summary, assess student progress, remediation, motivation, engagement, etc.).
• Learning Objectives and Style
Basic - Complete knowledge of learning objectives and styles (e.g., audio, kinesthetic, visual) to meet business goals and accommodate student-learning needs.
Preferred - Extensive and specialized knowledge of learning objectives and styles (e.g., audio, kinesthetic, visual) to meet business goals and accommodate student-learning needs.
Basic Qualifications For ConsiderationAre you willing to work a revolving work shift?
Do you have experience teaching/coaching manufacturing and/or industrial skills to others?
Typical Education/Experience
Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience. Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
Workplace Coaches and Skill Advisors working on the Everett Operations Training and Compliance Team utilize their extensive experience and process expertise to the fullest extent: Individual and group assessment, knowledge transfer, teaching, team coaching, process and performance improvement. Working in close partnership with Learning Training and Development (LTD), Quality Through Training Program (QTTP), Global Staffing and Puget Sound Skill Teams, we provide the essential training resources to newly hired, rehired, and existing workforce in Manufacturing Operations, Field Operations and Quality programs throughout the Everett Site.
- Business Unit Commercial Airplanes
- Division Bca Airplane Programs
- Program Bca Airplane Programs
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 05/07/2012
