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307972798 Summary of Position: The CSA contributes to service delivery, business retention and revenue growth objectives of the sales account team, through ...
For your reference, we have included the original job posting below.
Customer Service Rep
Job Number:
43499031
Company Name:
ABRA Auto Body & Glass
Job Location:
Madison, WI US
Job Category:
Customer Service
Customer Service Rep
The Customer Service Representative (CSR) is responsible for providing superior customer service to ABRA customers throughout the repair process. The position supports ABRA's sales and customer communication processes, and helps to manage the center's volume of work-in-process (WIP). CSRs are also expected to manage customer payments and maintain accounts receivable collection balances in line with ABRA's standards. The position also provides general administrative support to the General Manager...
