Community Outreach Program Manager 4 AAAT
The Community Outreach program manager is a member of the Aerospace Academic Alignment Team (AAAT) and is responsible for developing and executing community outreach programs and events targeting Washington State K-12 system, community and technical college system. These programs are designed to enhance awareness, excitement, and involvement in aerospace and manufacturing careers and will target students, parents, teachers, career and guidance counselors, and administrators across Washington State. The Community Outreach program manager ensures alignment to aerospace and manufacturing industry career awareness strategies, K-12 strategies, and community and technical college strategies. The program manager is responsible for developing, managing, monitoring and controlling and implementing outreach program and event project plans, providing regular status reports to leadership, tracking and administering program costs, developing and maintaining the M&Q Community Outreach Calendar, collecting and analyzing program and event metrics, and assessing programs and events to develop improvement plans as needed. The program manager will be responsible for leading outreach team meetings, facilitating development of the community outreach plans, recruiting and managing Boeing volunteers, and developing and managing outreach materials. The program manager works closely with the AAAT strategy leaders to ensure outreach programs and events align to strategies and workforce development priorities. The program manager coordinates with Global Corporate Citizenship, Higher Education and STEM, and Global Staffing as needed.
Competencies
General• Adaptability
Fully understands changes in own and fellow senior employees' work and situations; is frequently called upon to explain the logic or basis for change to other employees; is generally seen as an expert on information about changes affecting own and fellow senior employees' jobs; occasionally mentors fellow employees around the change. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow senior employees and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Build Positive Relationships
Consistently builds effective working relationships with other project leads, internal employees, and external customers. Probes for and provides information to clarify situations. Consistently seeks and expands on original ideas from other project leads, internal employees, and external customers, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on project and organization goals than on own goals. Guides others in gaining agreement from other project leads, managers, internal employees, and external customers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Cross Functional Partnerships
Analyzes the organization, potential external partners, and own area to identify key relationships that should be initiated or improved to further the attainment of own area's goals. Exchanges information with project leads, internal employees, and external customers to clarify partnership benefits and potential problems; collaboratively determines the scope and expectations of the partnership so that both areas' needs can be met. Collaboratively determines courses of action to realize mutual goals; facilitates agreement on each partner's responsibilities and needed support. Places higher priority on organization's goals than on own area's goals; anticipates effects of own area's actions and decisions on partners; influences others throughout the organization and in partner organizations to support partnership objectives. Implements effective means for monitoring and evaluating the partnership process and the attainment of mutual goals.
• Customer Focus
Makes customers and their needs a primary focus of one's actions as a project team leader; develops and sustains productive customer relationships as they relate to project team leadership responsibilities; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to customers to build their understanding of issues and capabilities; considers how project level actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists other project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
• Project Management
Extensive experience in creating comprehensive multi-tiered project schedules for significant Business Unit projects; identifies time frames for key project milestones and ensure alignment of sub tier activities for overall project visibility, tracking and completion. Directs and manages very complex project schedules requiring interfacing with multi regional or international activities. Independently identifies project resource requirements, integrate and direct multi project elements into a single collective overall project plan. Collaborates with others on the most complex projects assigned. Ability to direct, delegate and ensure performance of assigned responsibilities and tasks as a project team leader in support of the overall large scale and complex projects. Identifies and resolves any issues and provide solutions and or recommendations to ensure the successful completion of the project.
• Quality Orientation
Accurately and carefully follows established procedures for completing work tasks. Expert in watching over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects. Consistently initiates action to correct quality problems or notifies others of quality issues as appropriate.
Technical• Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
• Critical Thinking
Extensive ability to process information by evaluating statements or propositions for their validity, using inductive and deductive reasoning, arguing from a general premise to specific conclusion or inductively reasoning to a general conclusion from a set of data, examples, or anecdotes. Ability to detect logical fallacies in arguments. Ensures that conclusions flow logically from assumptions and premises.
• Industry Awareness
Extensive and specialized understanding to build and use industry knowledge for planning and performance accomplishment. This includes knowledge of competition and strategic partners.
Basic Qualifications For ConsiderationDo you meet the criteria described in the Typical Education / Experience section of this requisition?
Do you have experience leading and managing multiple complex projects and working in a fast-paced environment with shifting priorities?
Typical Education/Experience
Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
The ideal candidate must be proficient in MS Office Applications, desktop publishing, database and spreadsheet software. Strong interpersonal, written, and oral communication skills are required. Must have the ability to effectively prepare and present information to various groups. The ability to work independently or with others to manage multiple tasks with minimal supervision is essential. Knowledge of event planning to develop and implement projects is critical. Experience facilitating and leading meetings to ensure effective decision-making and program execution is required. Knowledge of K-12 and/or community and technical colleges is a plus. The primary work location is negotiable within Puget Sound, WA. Frequent travel throughout Puget Sound is expected along with light to moderate travel throughout the state of Washington.
- Business Unit Corporate
- Division Human Resources & Admin
- Program Learning Training & Developmnt
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/23/2012
