The Client Relationship Representative F&A is responsible for revenue generation through new business development activities including: daily planning, networking, sourcing, cold calling, client visits and related follow-up activities to customers in designated segments or target lists within the Finance & Accounting industry. The Client Relationship Representative F&A regularly calls on prospective and current clients to build relationships, obtain orders for Kforce services and to ensure customer satisfaction. The Client Relationship Representative F&A builds relationships with clients through the delivery of exceptional service characterized by mutual respect, understanding, and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES: Engage in new and existing client development activities. Activities include but are not limited to: sourcing, cold calling, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company/department profiles and organizational charts, marketing candidates, identifying national/third party/vendor on premise opportunities, scheduling and conducting new and follow-up client visits. Ensure local market alignment with Finance & Accounting initiatives related to client targeting. Develop value-driven presentations for use during the client visit. Conduct market research and qualify/classify target accounts within local geography. Keep current of market dynamics and trends within specific market and region and forecast client demands. Select and employ appropriate account development strategies/programs. Establish client expectations and effectively communicate to appropriate parties. Advise client on staffing solutions. Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients. Coordinate with other field associates once a job order need has been identified and obtained. Leverage Recruitmax to track and maintain current and prospective clients. Determine and implement appropriate marketing techniques for market, industry, and region. Promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities. Develop and execute daily plan. Participate in periodic training to enhance representation of clients in HR management decisions. EDUCATION AND/OR EXPERIENCE:Bachelor s degree preferred.
